Blueviu pays great attention to the security and protection of its visitors/clients personal data. It is stated that, according to the General Data Protection Regulation (2016/679/EU – GDPR), personal data are defined as every piece of information, with which one can identify an individual directly or indirectly. The present Personal Data Protection Policy is compliant with the European Regulation for the protection of individuals from personal data treatment (ΕΕ/2016/679) as well as the Greek legislation.
Blueviu is committed to preserving the privacy of all visitors to its web site: www.blueviu.com and protecting any personal information collected online. Please note that Blueviu does not collect any personal data of the Website’s users automatically, except from those the visitors provide us with via e-mail hyperlinks of the Website.
What is personal information?
Personal information is information about an identified or identifiable individual, as defined by applicable law, such as name, e-mail address and telephone number, tax number, age etc.
1. WHO IS THE DATA CONTROLLER
The data controller is Blueviu P.C.
2. INFORMATION WE MAY COLLECT
We may collect personally identifiable information you provide us, using the e-mail hyperlinks of the Website. This may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Address, State, Province, ZIP/Postal code, City
● Identification documents (passport/ID)
● IBAN and bank account details
● Usage Data
We do not collect any personal data of the Website’s users through automated methods, except of those that the users provide us with, using the e-mail hyperlinks of the Website. Statistical data may be collected through automated methods but not in a way that the user is identifiable. This Usage Data may include information such as browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.
We may also collect information that is publicly available, for example, via interaction with Blueviu’s profiles on social media.
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and our services. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both Session and Persistent Cookies for the purposes set out below:
● Necessary / Essential Cookies
Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
● Cookies Policy / Notice Acceptance Cookies
● Functionality Cookies
Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
● Performance Cookies
Purpose: These are cookies that collect information regarding the way visitors use the website (for example, which pages they visit frequently, or whether they receive error messages from certain websites). These cookies collect aggregated, anonymous information that cannot identify a visitor and are exclusively used in order to help improve the performance of a website.
● Targeting Cookies
Purpose: Targeting cookies are used to deliver content that best suits you and your interests. Such cookies can be used in order to send targeted advertising / offers, limit the advertisements projected to you or help define the efficiency of an advertising campaign. They can also be used in order to help us remember the websites you have visited and help determine which e-marketing channels are more effective for us and, thus, allow us to reward external websites and partners for leading you to us.
For more information, please refer to our Cookies Policy.
4. USE OF THE INFORMATION
We use information held about you in the following ways:
● To provide and maintain services, including to monitor the usage of our Service.
● To manage your Account: to manage your registration as a user of the website. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
● For the performance of a contract: the development, compliance and undertaking of the contract for the services you have purchased or of any other contract with us through.
● To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
● To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
● To manage your requests: To attend and manage your requests to us.
● For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.
5. WHERE WE STORE YOUR PERSONAL DATA
The data that we collect shall be stored under the supervision of our information technology assistant.
Your information is processed at the Company’s operating office and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We store our client’s personal data in the cloud (workspace.google.com, property management software tools, Stripe, Cardlink etc.).
Concerning, the personal data transmitted via the internet, they are not completely secured. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security and any transmission is at your own risk.
6. RETENTION OF PERSONAL INFORMATION
7. DISCLOSURE OF YOUR INFORMATION
We don’t disclose your personal data to third parties without your permission, except for our assistants, employees and contractors, i.e. accountant, lawyer etc
We may share your information with business partners who provide services to us. We do not allow these vendors to use this information or to share it for any purpose other than to provide services on our behalf.
We have the right to use or share the necessary information in order to abide by any law, regulation or legal request, to protect our Website, to bring or defend legal claims, to protect the rights, interests, safety and security of our organization and our employees, or users of the Website, or in connection with investigations of fraud or other crimes, or violations of our policies.
8. YOUR RIGHTS
According to the General Data Protection Regulation you have the following rights:
● Access Right
The right to know if and at what extend your personal data are being processed in any kind of way, and more specifically why they are being processed, the categories of data being processed, who receives your data inside and outside of the E.U., the period during which we keep your data, as well as the existence of automated decision-making (article 15 GDPR).
● Right to Rectification
The right to demand the rectification and/or completion of potentially incomplete personal data, so they can be complete and precise (article 16 of the GDPR).
● Right To Restriction of Processing
The right to demand the restriction of your personal data processing under the conditions of Article 18 of the GDPR. It is noted, nevertheless, that our company reserves the right to deny your demand for the restriction of your personal data processing, if the processing or saving of your personal data is necessary for the implementation, performance or support of our rights or for the performance of our obligations.
● Right to Object
The right to object to any further processing of your personal data kept by us (article 21 of the GDPR), unless we prove that there are compelling and legitimate reasons for the processing of your personal data, or that keeping them is crucial to the exercise of our legal claims.
● Right to erasure (right to be forgotten):
The right to demand the erasure of your personal data from the archives that we keep under the conditions of article 17 of the GDPR. It is noted that the company has the right to deny your demand for the erasure of your personal data, if the processing or keeping your personal data is necessary for the implementation, performance or support of our rights or for the performance of our obligations.
● Right to Data Portability
The right to demand the transfer of your personal data from our agency to any other treatment responsible (article 20 of the GDPR). It is noted that the right to portability does not mean that the personal data will be erased.
● Right to Report
The right to lodge a complaint with the competent Data Protection Supervisory Authority, if you believe that the processing contravenes the law.
10. HOW TO CONTACT US